by Adriana Pope | Dec 19, 2022 | Changes, Improvements
Ongoing has made an improvement to the way merchants can view “Build a Bundle” orders (aka Build a Box). Now in the Subscriptions list, merchants can easily see at a glance if the order was created through the Ongoing Build a Box feature. Having this...
by Adriana Pope | Dec 18, 2022 | Changes, Improvements
Ongoing has launched improved feedback for customers who are unable to perform an action in the Subscriber Portal. Customer can now see reasons why a certain action in the Subscriber Portal has been disabled. Let’s say for example that a customer agrees to a...
by Adriana Pope | Dec 17, 2022 | Changes, Improvements
Minimum time commitments are a whole lot easier to understand for your subscription customers. Ongoing now lets your customers know how much time they have remaining before they can stop their subscription if they have a minimum time commitment. What are minimum time...
by Adriana Pope | Oct 17, 2022 | Changes, Improvements, New Features
Here at Ongoing, our Build a Box has been getting revamped to be even more powerful! Now with Ongoing subscriptions, you can have max item amount for the Build a Box feature. With the Ongoing Build a Box, we offer the ability to add a minimum item amount. A minimum...
by Adriana Pope | Aug 17, 2022 | Changes, Improvements
Ongoing has updated its subscription widget with a new fresh and clean look! You automatically gain access to this new 2.0 design if you are using a 2.0 Shopify theme. The new redesign incorporates clean lines, smooth aesthetics, and minimalism to complete its look....
by Adriana Pope | Jul 13, 2022 | Changes, Improvements
Ongoing has launched an improved workflow for creating and managing subscription plans. This has a huge impact on how merchants can create gift subscriptions and use minimum time commitments. Merchants can now have multiple subscription plans with the same frequency...
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