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Build a Box Subscription – Newly Released Features – May 2022

Build a Box Subscription – Newly Released Features – May 2022

by Adriana Pope | May 23, 2022 | Changes, Improvements, New Features

We’re excited to announce that Ongoing has launched many new features for their Build a Box feature to make it even more robust! Why Build a Box? The Build A Box feature is great for any store looking to increase their average order value. With Build a box,...
Ongoing™️ Launches Headless Customer Portal

Ongoing™️ Launches Headless Customer Portal

by Adriana Pope | Apr 4, 2022 | Changes, Improvements

Ongoing has just launched the latest version of the customer portal, and it is now headless which means it is much more powerful. With a new fresh look, and easy to use UX/UI, the Ongoing Customer Portal is a huge step up from the previous version. Not dependent on...
New! Expired Status for Gift Subscriptions

New! Expired Status for Gift Subscriptions

by Adriana Pope | Jan 7, 2022 | Changes, Improvements

We made a huge improvement to our gift subscription flow. Now on Ongoing, you can see when a gift subscription has reached the end of it’s billing cycle. Instead of being cancelled, it is set to Expired. With a gift subscription, a merchant states a maximum...
Improved Flow for Failed Billing Attempts

Improved Flow for Failed Billing Attempts

by Adriana Pope | Dec 27, 2021 | Changes, Improvements

When a subscription reaches it’s max billing attempts, (the default is 3 attempts) , then it will automatically be set to “Failed” instead of “Cancelled”. This allows merchants to more easily differentiate between the reasons why a...
Ongoing Subscriptions Historical Reports Data on Merchant Dashboard

Ongoing Subscriptions Historical Reports Data on Merchant Dashboard

by Adriana Pope | Dec 27, 2021 | Changes, Improvements

Now merchants can see even more analytics when they login into the Ongoing app. We have added a new improvement to the merchant dashboard which is a chart called “Active Subscribers.” The “Active Subscribers” chart lets merchants know at a...
Ongoing Subscription Widget – Improvements!

Ongoing Subscription Widget – Improvements!

by Adriana Pope | Dec 8, 2021 | Changes, Improvements

Ongoing has just launched some new and exciting new features on their subscription widget. The new widget is optimized for sales because it prominently displays the percentage off discount as well as the discounted price on the purchase type selection. This new...
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