by Adriana Pope | Nov 18, 2022 | Changes, New Features
Ongoing has launched a new reporting system so merchants can see how many subscriptions they have by subscription products. Now merchants can view the following: # of active subscriptions by product # of canceled subscriptions by product # of expired subscriptions by...
by Adriana Pope | Nov 4, 2022 | Changes, New Features
Ongoing just released a new feature on the Subscriber Portal called Swap Payment. Ongoing has built a new feature to allow your customers to switch the payment method on file, so if they want to switch between cards to pay for a subscription this is now possible. This...
by Adriana Pope | Nov 3, 2022 | Changes, New Features
Ongoing now has the ability for merchants to freeze their subscription billing. This feature is extremely useful for many different situations. Freezing billing gives the merchant piece of mind knowing that their subscriptions are no longer firing at that moment, and...
by Adriana Pope | Oct 17, 2022 | Changes, Improvements, New Features
Here at Ongoing, our Build a Box has been getting revamped to be even more powerful! Now with Ongoing subscriptions, you can have max item amount for the Build a Box feature. With the Ongoing Build a Box, we offer the ability to add a minimum item amount. A minimum...
by Adriana Pope | Oct 14, 2022 | Changes, New Features
Ongoing Subscriptions has just launched a brand new feature in the Subscriber Portal. Now customers can remove a product from their subscription order. Having the ability for a subscriber to remove a product they no longer want is important for retention because it...
by Adriana Pope | Sep 7, 2022 | Changes, New Features
We are excited to announce that Ongoing has launched a new feature that allows customers to skip their next delivery in the Subscriber Portal. This feature is being released in BETA to all merchants and is instantly available on all Subscriber Portals. This will allow...
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