by Adriana Pope | Jan 11, 2022 | Changes, New Features
We just launched one of the biggest updates of the year! Now you can create shipping rates that are specific to your subscriptions. Ongoing just launched our latest feature called “Shipping & Delivery” controls for subscription groups. How it Works Now...
by Adriana Pope | Jan 7, 2022 | Changes, New Features
We’re excited to announce that Ongoing launched a new feature called Minimum Time Commitments. This allows you as a merchant to state a required amount of time that the subscriber needs to stay subscribed. A lot of merchants were worried that people would...
by Adriana Pope | Dec 28, 2021 | Changes, New Features
Merchants will now receive an email alert if a subscriber has reached the max failed billing attempts. In a nut shell, if a customer has experienced a failed payment, then the merchant will be alerted about this. A failed payment can lead to revenue loss and churn, so...
by Adriana Pope | Dec 18, 2021 | Changes, New Features
Ongoing has defaulted to Subscribe & Save for the purchase type. This helps our merchants showcase their subscription plans without making the shopper click on the Subscription option to see them. This also helps increase the merchants chances of getting a...
by Adriana Pope | Dec 18, 2021 | Changes, New Features
Does your customer wants to receive their item early? Did your customer run out early and need another shipment ASAP? No problem. Ongoing has just launched a new feature called “Force Billing Attempt” which allows the merchant to bill the customer...
by Adriana Pope | Nov 28, 2021 | Changes, New Features
Now you can sort the order of your subscription plans on Ongoing. This allows you to have more control over the appearance of how your plans appear on your product page. If a merchant adds a couple subscription plans and later decides to add in a new subscription...
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