Ongoing Changes

Ongoing Launches ‘Swap Product’ Feature on the Subscriber Portal
Your subscribers are going to be so happy now that they can swap products to their subscription order to change it to the product they want. Ongoing Subscriptions has launched the new feature called “Swap Product” which allows your customers to easily swap products...

Ongoing Launches ‘Add Product’ Feature on the Subscriber Portal
Allow customers to add products directly from the subscriber portal! Your subscribers will be so happy now that they can add more products to their subscription orders. Ongoing Subscriptions has launched a new feature called "Add Product," which allows customers to...

Ongoing Launches ‘Change Quantity’ Feature on the Subscriber Portal
Our latest feature allows customers to change the quantity of the products they are subscribed to. Ongoing Subscriptions has launched a new feature called “Change Quantity,” which allows customers to easily update the quantity they want to be subscribed to within...

Anchored Billing Improvements -Ongoing Subscriptions
Ongoing Subscriptions has launched many improvements to our Anchored Billing flow for a better UX/UI experience for both We hope the new improvements make scheduled billing for subscriptions even more streamlined and automated for merchants. The improvements to...

New Search Launched on Ongoing Subscriptions
We're super excited to announce that we have launched a new search feature inside Ongoing Subscriptions. This new feature has been one of top requested features. You asked, and we listened. The new search bar allows you to search for a subscription in the following...

Ongoing Launches Reports for Subscription Product Insights
Ongoing has launched a new reporting system so merchants can see how many subscriptions they have by subscription products. Now merchants can view the following: # of active subscriptions by product # of canceled subscriptions by product # of expired subscriptions by...

New feature: Swap Payment Method on Ongoing Subscriber Portal
Ongoing just released a new feature on the Subscriber Portal called Swap Payment. Ongoing has built a new feature to allow your customers to switch the payment method on file, so if they want to switch between cards to pay for a subscription this is now possible. This...

New Feature: Freeze Subscription Billing – Ongoing
Ongoing now has the ability for merchants to freeze their subscription billing. This feature is extremely useful for many different situations. Freezing billing gives the merchant piece of mind knowing that their subscriptions are no longer firing at that moment, and...

Build a Box Subscriptions: Max Item Amount (New Feature!)
Here at Ongoing, our Build a Box has been getting revamped to be even more powerful! Now with Ongoing subscriptions, you can have max item amount for the Build a Box feature. With the Ongoing Build a Box, we offer the ability to add a minimum item amount. A minimum...

New feature: Remove Product in Subscriber Portal
Ongoing Subscriptions has just launched a brand new feature in the Subscriber Portal. Now customers can remove a product from their subscription order. Having the ability for a subscriber to remove a product they no longer want is important for retention because it...