Ongoing Changes
Anchored Billing Improvements -Ongoing Subscriptions
Ongoing Subscriptions has launched many improvements to our Anchored Billing flow for a better UX/UI experience for both We hope the new improvements make scheduled billing for subscriptions even more streamlined and automated for merchants. The improvements to...
New Search Launched on Ongoing Subscriptions
We're super excited to announce that we have launched a new search feature inside Ongoing Subscriptions. This new feature has been one of top requested features. You asked, and we listened. The new search bar allows you to search for a subscription in the following...
Ongoing Launches Reports for Subscription Product Insights
Ongoing has launched a new reporting system so merchants can see how many subscriptions they have by subscription products. Now merchants can view the following: # of active subscriptions by product # of canceled subscriptions by product # of expired subscriptions by...
New feature: Swap Payment Method on Ongoing Subscriber Portal
Ongoing just released a new feature on the Subscriber Portal called Swap Payment. Ongoing has built a new feature to allow your customers to switch the payment method on file, so if they want to switch between cards to pay for a subscription this is now possible. This...
New Feature: Freeze Subscription Billing – Ongoing
Ongoing now has the ability for merchants to freeze their subscription billing. This feature is extremely useful for many different situations. Freezing billing gives the merchant piece of mind knowing that their subscriptions are no longer firing at that moment, and...
Build a Box Subscriptions: Max Item Amount (New Feature!)
Here at Ongoing, our Build a Box has been getting revamped to be even more powerful! Now with Ongoing subscriptions, you can have max item amount for the Build a Box feature. With the Ongoing Build a Box, we offer the ability to add a minimum item amount. A minimum...
New feature: Remove Product in Subscriber Portal
Ongoing Subscriptions has just launched a brand new feature in the Subscriber Portal. Now customers can remove a product from their subscription order. Having the ability for a subscriber to remove a product they no longer want is important for retention because it...
Ongoing Launches “Skip Next Delivery” on Subscriber Portal
We are excited to announce that Ongoing has launched a new feature that allows customers to skip their next delivery in the Subscriber Portal. This feature is being released in BETA to all merchants and is instantly available on all Subscriber Portals. This will allow...
Offboarding Cancellation Questionnaire – Subscription Insights
Now you can see why your customers have canceled their subscriptions. The new Ongoing Questionaire for Subscription off-boarding provides incredible insights like never before! These are actionable subscription insights to help you make beneficial changes to your...
New 2.0 Ongoing Subscriptions Widget Redesign
Ongoing has updated its subscription widget with a new fresh and clean look! You automatically gain access to this new 2.0 design if you are using a 2.0 Shopify theme. The new redesign incorporates clean lines, smooth aesthetics, and minimalism to complete its look....