Ongoing Launches Delivery Address Controls on Customer Portal

update shipping address subscription order shopify

Written by Adriana Pope

April 18, 2022

Your subscription customers can now update their shipping address from within their customer portal for any subscription order.

This will vastly reduce the number of emails and support requests merchants get when a customer needs to update their shipping address.

When a customer updates their shipping address within the customer portal, this will automatically update the address for the next upcoming delivery as well as ALL future recurring orders.

This is a great step forward for Ongoing automating the subscription management process for merchants as well as their customers.

Your customers will be happier if they can make changes such as this one on their own, and at their convenience.

Ongoing is excited to announce that this is part of a new rollout of automation around the shipping address flow for subscriptions.

More new and exciting features regarding customer portal automation will be released shortly.

If you have a feature request, feel free to let us know here! We are listening.

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