by Adriana Pope | Aug 24, 2022 | Changes, New Features
Now you can see why your customers have canceled their subscriptions. The new Ongoing Questionaire for Subscription off-boarding provides incredible insights like never before! These are actionable subscription insights to help you make beneficial changes to your...
by Adriana Pope | Aug 10, 2022 | Changes, New Features
Now customers will shop with even more confidence when they see your subscription details badge underneath the purchase options. With the new “Subscription Details” feature, merchants who have a 2.0 store can now proudly display their subscription details...
by Adriana Pope | Jul 14, 2022 | Changes, New Features
Ongoing has launched updates to our API, now with the improved capability for orders. Now you no longer need to dig through your Subscriptions to find orders, you can get them easily with the new orders API by Ongoing. You’ll be able to see a whole list of all...
by Adriana Pope | Jul 8, 2022 | Changes, New Features
You can now edit the shipping cost for a subscription. Many merchants these days are increasing their shipping costs due to inflation. When you update your Shopify Shipping Rates, your shipping costs associated with people who already subscribed stay the same. To help...
by Adriana Pope | Jul 8, 2022 | Changes, New Features
Ongoing now displays the delivery price on the Subscription details page for merchants.This is a huge improvement as it will give merchants easy access to the information they need. Shipping and delivery costs play a major role in how profits and margins are...
by Adriana Pope | Jun 27, 2022 | Changes, New Features
We are super excited to announce that our new suite of emails for Dunning Management has arrived! So what exactly is Dunning Management and why should you care as a merchant who sells subscriptions? Great question! This is a type of system in which email notifications...
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