Ongoing Changes

Custom Pack Sizes for Ongoing Subscriptions “Build a Box”
The latest release for Ongoing Subscriptions now allows custom pack sizes for Build a Box, which is fully controllable by the merchant. What are Pack Sizes for Build a Box? Ongoing Subscriptions allows merchants to easily different pack sizes when shoppers are...

Improved Distinction of “Build a Box” for Merchants
Ongoing has made an improvement to the way merchants can view "Build a Bundle" orders (aka Build a Box). Now in the Subscriptions list, merchants can easily see at a glance if the order was created through the Ongoing Build a Box feature. Having this distinction...

Ongoing Launches Customer Feedback on Subscriber Portal
Ongoing has launched improved feedback for customers who are unable to perform an action in the Subscriber Portal. Customer can now see reasons why a certain action in the Subscriber Portal has been disabled. Let's say for example that a customer agrees to a minimum...

Improvements for Minimum Time Requirements in Ongoing Subscriber Portal
Minimum time commitments are a whole lot easier to understand for your subscription customers. Ongoing now lets your customers know how much time they have remaining before they can stop their subscription if they have a minimum time commitment. What are minimum time...

Ongoing Subscriptions Launches Subscriber Portal Link Check
Ongoing Subscriptions has launched its latest feature for the Subscriber Portal so merchants can easily see if they have the Subscriber Portal linked to their homepage. Having the Subscriber Portal link on the homepage is super helpful for your customers to easily...

Ongoing Launches ‘Swap Product’ Feature on the Subscriber Portal
Your subscribers are going to be so happy now that they can swap products to their subscription order to change it to the product they want. Ongoing Subscriptions has launched the new feature called “Swap Product” which allows your customers to easily swap products...

Ongoing Launches ‘Add Product’ Feature on the Subscriber Portal
Allow customers to add products directly from the subscriber portal! Your subscribers will be so happy now that they can add more products to their subscription orders. Ongoing Subscriptions has launched a new feature called "Add Product," which allows customers to...

Ongoing Launches ‘Change Quantity’ Feature on the Subscriber Portal
Our latest feature allows customers to change the quantity of the products they are subscribed to. Ongoing Subscriptions has launched a new feature called “Change Quantity,” which allows customers to easily update the quantity they want to be subscribed to within...

Anchored Billing Improvements -Ongoing Subscriptions
Ongoing Subscriptions has launched many improvements to our Anchored Billing flow for a better UX/UI experience for both We hope the new improvements make scheduled billing for subscriptions even more streamlined and automated for merchants. The improvements to...

New Search Launched on Ongoing Subscriptions
We're super excited to announce that we have launched a new search feature inside Ongoing Subscriptions. This new feature has been one of top requested features. You asked, and we listened. The new search bar allows you to search for a subscription in the following...