Ongoing Changes
Ongoing™️ Retention Reports – Cancellation Insights
Now Ongoing has a new report for your subscription data that will show you all the cancellation reasons your subscribers have chosen during off-boarding. This information is key for retention and making actionable changes in your company in order to retain future and...
Translatable Subscriber Portal Sign-in Link Page – Ongoing Subscriptions
Not only is Ongoing Subscriptions the best Shopify app there for customers both in the USA and outside the USA because of their amazing tools to help your store grow with automatic recurring orders, but now Ongoing has launched even MORE translatable features to help...
New Feature – Ongoing™️ “Build a Box” Displays Product Options
Now Ongoing Build a Box displays the variants (options) for your products so your customers can select the size/ color / or whatever options you are offering. Shopify product variants are different options or variations of a product that you can sell, such as size,...
New Feature – View Product Details “More Info” on Build a Box Subscriptions for Shopify
unched a new feature on Ongoing's Build a Box which allows shoppers to see more information about a product. When a shopper clicks on "More Info", they will be able to see the details of the product. The product description that gets displayed is pulled straight from...
Custom Pack Sizes for Ongoing Subscriptions “Build a Box”
The latest release for Ongoing Subscriptions now allows custom pack sizes for Build a Box, which is fully controllable by the merchant. What are Pack Sizes for Build a Box? Ongoing Subscriptions allows merchants to easily different pack sizes when shoppers are...
Improved Distinction of “Build a Box” for Merchants
Ongoing has made an improvement to the way merchants can view "Build a Bundle" orders (aka Build a Box). Now in the Subscriptions list, merchants can easily see at a glance if the order was created through the Ongoing Build a Box feature. Having this distinction...
Ongoing Launches Customer Feedback on Subscriber Portal
Ongoing has launched improved feedback for customers who are unable to perform an action in the Subscriber Portal. Customer can now see reasons why a certain action in the Subscriber Portal has been disabled. Let's say for example that a customer agrees to a minimum...
Improvements for Minimum Time Requirements in Ongoing Subscriber Portal
Minimum time commitments are a whole lot easier to understand for your subscription customers. Ongoing now lets your customers know how much time they have remaining before they can stop their subscription if they have a minimum time commitment. What are minimum time...
Ongoing Subscriptions Launches Subscriber Portal Link Check
Ongoing Subscriptions has launched its latest feature for the Subscriber Portal so merchants can easily see if they have the Subscriber Portal linked to their homepage. Having the Subscriber Portal link on the homepage is super helpful for your customers to easily...
Ongoing Launches ‘Swap Product’ Feature on the Subscriber Portal
Your subscribers are going to be so happy now that they can swap products to their subscription order to change it to the product they want. Ongoing Subscriptions has launched the new feature called “Swap Product” which allows your customers to easily swap products...