Ongoing Changes
Merchants can Change Line Item Price on Subscription
If you have an active subscription, you're now able to change the line item price. This will change the price of the product on a recurring basis. Once you've done this, the customer will then pay the new price on their next recurring bill. This new feature is helpful...
Introducing Order Tags for Subscriptions
Here at Ongoing we are proud to announce we have just released a new feature called order tags for subscriptions. From Ongoing app, click Settings --> Tags As a merchant, order tags for subscriptions will make your life easier. Let me tell you how. This is a super...
Export Subscriptions to CSV
Now you can export your subscription contracts to CSV with Ongoing. This is a new feature we just launched and we are excited to tell you all about it and how it can help you out with your subscription business. Where to find it: From Ongoing, just click on...
Introducing anchor dates
We are so excited to introduce the "anchor dates" feature. When you are creating a subscription plan you can select the date which the billing and delivery will occur on. Some anchor date possibilities are: The first day of every monthThe 15th of JuneDelivery every...
Modify the next billing date of a subscription
With the latest release of Ongoing Subscriptions for Shopify merchants now are able to modify the next billing date of a subscription. This new functionality is part of goal to allow merchants to modify every aspect of an active subscription. If you would like to test...
Allow merchants to change the delivery & billing frequency for an active subscription
One of our goals over this quarter is to give merchants the ability to fully edit every aspect of their active subscriptions. Our latest step towards achieving this goal has just been released. Now merchants are able to update the delivery and billing frequencies for...
Introducing Billing Attempt History
In the latest version of Ongoing Subscriptions for Shopify, merchants are now able to explore billing attempt history. We feel that this new feature will help merchants more easily get an better picture of the history of a customers subscription. There are two places...
Introducing Customizable Emails
You might have noticed some changes over the past few weeks to our settings section. We broke apart our single page settings screen into multiple sections and have been working on making it more concise. This was done in part to our settings complexity increasing...
Improvements to the Product Variant search experience
You can now more easily see which products the variant search results belong to. This makes it easier to scroll through many variants with similar name. With this update you will now be able to quickly identify the variants you are searching for.
Improvements to the subscription groups overview
On the latest release you can now get a more comprehensive overview of the status of your subscription groups. This allows you to easily see which groups might need your attention. You can now find the following information about your groups on this overview page:...