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New Search Launched on Ongoing Subscriptions

New Search Launched on Ongoing Subscriptions

by Adriana Pope | Dec 11, 2022 | Changes, New Features

We’re super excited to announce that we have launched a new search feature inside Ongoing Subscriptions. This new feature has been one of top requested features. You asked, and we listened. The new search bar allows you to search for a subscription in the...
Ongoing Launches Reports for Subscription Product Insights

Ongoing Launches Reports for Subscription Product Insights

by Adriana Pope | Nov 18, 2022 | Changes, New Features

Ongoing has launched a new reporting system so merchants can see how many subscriptions they have by subscription products. Now merchants can view the following: # of active subscriptions by product # of canceled subscriptions by product # of expired subscriptions by...
New feature: Swap Payment Method on Ongoing Subscriber Portal

New feature: Swap Payment Method on Ongoing Subscriber Portal

by Adriana Pope | Nov 4, 2022 | Changes, New Features

Ongoing just released a new feature on the Subscriber Portal called Swap Payment. Ongoing has built a new feature to allow your customers to switch the payment method on file, so if they want to switch between cards to pay for a subscription this is now possible. This...
New Feature: Freeze Subscription Billing – Ongoing

New Feature: Freeze Subscription Billing – Ongoing

by Adriana Pope | Nov 3, 2022 | Changes, New Features

Ongoing now has the ability for merchants to freeze their subscription billing. This feature is extremely useful for many different situations. Freezing billing gives the merchant piece of mind knowing that their subscriptions are no longer firing at that moment, and...
Build a Box Subscriptions: Max Item Amount (New Feature!)

Build a Box Subscriptions: Max Item Amount (New Feature!)

by Adriana Pope | Oct 17, 2022 | Changes, Improvements, New Features

Here at Ongoing, our Build a Box has been getting revamped to be even more powerful! Now with Ongoing subscriptions, you can have max item amount for the Build a Box feature. With the Ongoing Build a Box, we offer the ability to add a minimum item amount. A minimum...
New feature: Remove Product in Subscriber Portal

New feature: Remove Product in Subscriber Portal

by Adriana Pope | Oct 14, 2022 | Changes, New Features

Ongoing Subscriptions has just launched a brand new feature in the Subscriber Portal. Now customers can remove a product from their subscription order. Having the ability for a subscriber to remove a product they no longer want is important for retention because it...
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