Ongoing Changes
Ongoing™️ Subscriptions Launches API Sandbox
If you are looking to test out the new Ongoing Subscriptions API, you are in luck because we just announced the release of our new API Sandbox. Merchants can designate a developer sandbox store to use when using the Ongoing Subscriptions APISafely test your...
Ongoing™️ Subscriptions Launches Custom Fulfillment Scheduling
In the latest release of Ongoing subscriptions, merchants can now set custom fulfillment dates for any of their subscription plans. Custom Fulfillment scheduling is a vital feature for merchants who need to control the exact days to fulfill and bill their customers....
Shop Pay Integration with Ongoing™️ Subscriptions
Shop Pay Express Checkout is a new integration for Ongoing Subscriptions. Shop Pay increases checkout speed by 4x. It's an accelerated checkout (it saves all of your customer's information for a faster checkout). it also offers a very clever installment plan system...
Ongoing™️ Launches Subscription Renewal Notification Email
Ongoing automatically sends a renewal notification email to your customers when their next scheduled billing date is approaching. The time frame for when this email goes out is configurable and can be set to a set amount of days. The default setting is the email will...
New Feature: Update Shipping Address for Customer
You can update the shipping address for a customer in the Ongoing app. From Ongoing, click on SubscriptionsClick on the subscription you want to manageIn Shipping Address, click UpdateUpdate the shipping address and click Save NOTE: When a customer updates their...
New feature: Remove product from subscription order
You can remove a product to an existing subscription order. This feature allows your customer to remove products from their subscription order that they no longer want to subscribe to. Benefits: Lets customers make changes to their subscription order to reduce refund...
New Feature: Add Product to your subscription order
You can add a product to an existing subscription order now. This feature allows your customer to add more subscription products to their subscription order. Lets customers increase their overall cart value Provides convenience for customer to be able to change their...
New Feature: Update Quantity on Active Subscription
Now you can update the quantity on an active subscription for a customer. Let's say a customer wants to go from 1 to 2 quantity. This new feature has launched in the merchant dashboard. It will be launching in the customer portal later this month as well. From...
New! Ongoing Shipping & Delivery Controls for Subscriptions
We just launched one of the biggest updates of the year! Now you can create shipping rates that are specific to your subscriptions. Ongoing just launched our latest feature called "Shipping & Delivery" controls for subscription groups. How it Works Now you can...
Ongoing Subscriptions Launches Minimum Time Commitments
We're excited to announce that Ongoing launched a new feature called Minimum Time Commitments. This allows you as a merchant to state a required amount of time that the subscriber needs to stay subscribed. A lot of merchants were worried that people would subscribe...