by Adriana Pope | Aug 17, 2022 | Changes, Improvements
Ongoing has updated its subscription widget with a new fresh and clean look! You automatically gain access to this new 2.0 design if you are using a 2.0 Shopify theme. The new redesign incorporates clean lines, smooth aesthetics, and minimalism to complete its look....
by Adriana Pope | Jul 13, 2022 | Changes, Improvements
Ongoing has launched an improved workflow for creating and managing subscription plans. This has a huge impact on how merchants can create gift subscriptions and use minimum time commitments. Merchants can now have multiple subscription plans with the same frequency...
by Adriana Pope | May 23, 2022 | Changes, Improvements, New Features
We’re excited to announce that Ongoing has launched many new features for their Build a Box feature to make it even more robust! Why Build a Box? The Build A Box feature is great for any store looking to increase their average order value. With Build a box,...
by Adriana Pope | Apr 4, 2022 | Changes, Improvements
Ongoing has just launched the latest version of the customer portal, and it is now headless which means it is much more powerful. With a new fresh look, and easy to use UX/UI, the Ongoing Customer Portal is a huge step up from the previous version. Not dependent on...
by Adriana Pope | Jan 7, 2022 | Changes, Improvements
We made a huge improvement to our gift subscription flow. Now on Ongoing, you can see when a gift subscription has reached the end of it’s billing cycle. Instead of being cancelled, it is set to Expired. With a gift subscription, a merchant states a maximum...
by Adriana Pope | Dec 27, 2021 | Changes, Improvements
When a subscription reaches it’s max billing attempts, (the default is 3 attempts) , then it will automatically be set to “Failed” instead of “Cancelled”. This allows merchants to more easily differentiate between the reasons why a...
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